Task analysis ux

Hey, I just read this piece on task analysis in UX and it really hit home for me. The whole idea of watching how people actually use the product, mapping out their key tasks, and then spotting where the friction pops up feels like something our team has been overlooking. I like how it emphasizes the small but critical actions—like adding to cart, checking out, or even just finding pricing—over big flashy features that don’t always solve real problems. The part about tracking things like time on task, error rates, and layering in user feedback feels super practical too.

I’m curious—how do you usually balance doing deep task analysis with the pressure to keep pushing out new features quickly? And when you’ve mapped out these core user flows, what’s been the most effective

Hey,“Task Analysis UX” from Clay.global (clay.global/blog/ux-guide/ux-task-analysis) hit home. The idea of observing users, defining tasks, then analyzing where friction occurs is something our team has been neglecting. The real and small tasks—like“add to cart,”“checkout,”“find pricing”—these matter more than big fancy features. Their tips around metrics (time on task, error rates) and user feedback are super do-able. I feel more confident proposing we build task flows FIRST before screen mockups now. Thanks for making UX less mysterious and more actionable.

I’ve had the same struggle on projects—teams often want to race ahead with features while the basics still trip people up. Doing even a light version of task analysis before sprints has helped us a lot, just enough to catch obvious blockers without slowing everything down. Later, once we had the core flows mapped, it was easier to argue why polishing them was more valuable than another“nice-to-have” feature.